C U S T O M  P R I N T S

All of our printing is done through a local family run business based here on the Gold Coast, who specialise in professional photography printing. Not only do they use the highest quality materials but also allow me to offer my customers the chance to request custom framed images.

What does Custom Framed Images mean exactly?

  • You, as the buyer, can select any image you see here on our website or Instagram to purchase.
  • You, as the buyer, can determine the exact dimensions to suit the space in which you are wanting to hang your image. These dimensions include ratios of (ie. 16:9, 3:2, 1:1) and/or sizes of (ie. A4, A3, A2, A1, A0, Panoramic, etc). Your custom request will need to be confirmed via email to ensure the printers are able to comply with your custom size.  
  • You, as the buyer, can request any frame type or colour, with very few limitations.

How to enquire and receive your Custom Print?

To enquire or receive a quote for a custom print, simply contact info@imagjen.com or fill out this contact form, here. You will need to include a short description of the image you'd like, on which material type (if framed, include the desired colour of the frame), a size you are after (cm & ratio) and your postal address. You are also most welcome and encouraged to attach an image of the wall space in which you are thinking of hanging your image for a review and opinion on what size or coloured frame would suit best. 

How long will your print take to arrive?

Once payment has been received your purchase will then be placed in the queue for printing. Our products are of the highest quality and we like to make sure the quality is exactly what we promised. Once your purchase has been completed we carefully wrap your product up ready for our couriers to deliver straight to your door. This usually can take in between 5-10 business days depending on where you live.

What is the Delivery Process?

We ship using Courier services. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected.

 

**Please note that if paying by direct deposit or credit card your purchase will only start to be placed in the queue once money has received. This can take anywhere from 24 hours to 48 hours.

 

Thank you.

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